What are people using for video chat? I use it so rarely (maybe once a year) that every time I do, I have to learn some new software, install stuff, sign up for accounts, etc.
Facebook messenger is great for talking with my niece, but that's not appropriate for business. I ended up using Facetime most recently. That only works if I bring my personal computer to work.
I had the same experience as @lkrubner when I tried Skype. I didn't spend anywhere near two hours on it - I gave up after ten minutes.
My (small) gaming group recently migrated from Skype to Hangouts for both in-game stuff (voice) and minor tech support (screen sharing).
The screen sharing is vastly superior compared to Skype, and text is actually readable (1080p screens on both ends), and I would assume that that translates to video calls as well!
For the in-game stuff the kicker was that one day my computer stopped getting notified of the group calls existing at all. But after the transition even the most reluctant one commented on how much nicer the sound quality was.
Of course, I'd have preferred to use Mumble where possible, but somehow I suspect that that would have been an even harder sell. :/
Hangouts is an easy goto, but it uses a ton of system resources.
Zoom is amazing for video chat, even with hundreds of people on a call. The screen sharing works well too, and even offers remote control. It uses a lot less resources to run too.
If you only need voice, Discord is quite nice, and they have a web client so you can just send a link and the other party can just start chatting with you.
Google Hangouts with people who have it and where it works (not a given), and talky.io (webrtc) with my mom (we tried repeatedly to get Skype and Hangouts to work between her and my computers, and neither worked properly).
talky.io is great as long as you have a new enough browser, especially as you can pass people a link and they won't need to install anything new.
Facebook messenger is great for talking with my niece, but that's not appropriate for business. I ended up using Facetime most recently. That only works if I bring my personal computer to work.
I had the same experience as @lkrubner when I tried Skype. I didn't spend anywhere near two hours on it - I gave up after ten minutes.